Frequently Asked Questions (FAQ)

Please refer to our FAQ”s for answers to your questions.

What’s your return policy?

Due to the nature of our business, return policies are set up by the vendors on our platform. Please refer to your vendor’s return policy. You can either check it on their shop page or you an email them or message them directly . Please refer to our terms of service for more information on how our service works.

Do you ship oversees and to P.O. boxes?

Our Vendors will ship to any country that has a physical address but no P.O. Boxes. It will depend on your order and the size of your shipment, how your items will be shipped. Store owners decide whether to use a courier service or use air or ocean shipping.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365. Due to the nature of our business model, our customer service is limited to email support only until further notice.